FAQ

Buyer FAQs

Circularity by tentree is the dedicated site for buying our products secondhand. We’ve created this space for you to have the best shopping experience for finding and purchasing our secondhand items.

After completing your order, your item can take up to 7 business days to ship. Please note that shipping is paid for by the Buyer.

On the rare occasion where your order doesn’t ship within the 7-day shipping window, we will automatically cancel the order and refund your purchase.

All Circularity by tentree orders are final sale; however, all orders are backed by Treet Protection: get the item that was promised in the condition it was promised in, or receive a full refund.

In order to receive a refund for your order, you must file a Misrepresentation Claim within 72 hours of receiving your order.

Misc. FAQs

Treet is the platform we use to power this site. They handle all of the shipping logistics, disbursements, refunds/returns, and product authentications to make this site a safe environment for buying and selling.

Visit

this page

for more information about Treet.